The biggest Restaurant Challenges of 2018 according to a Toast (POS System) study are as follows:
- Hiring, Training and Re-Training Staff
- Optimizing Speed & Efficiency
- Attracting and Retaining Customers
Despite time being a major challenge for restaurant owners, it is important that you put effort into each of these three challenges, as a failure in one can negatively impact any gains made from the others.
For example, let's say you invest resources into Attracting and Retaining Customers and Retraining your Staff yet fail to Optimize Speed and Efficiency in the kitchen. The result, more customers come in to your restaurant but find that food service is either slow or inconsistent, so they do not return.
Are you experiencing any of the same challenges at your restaurant? What other challenges are keeping your business from reaching it's full potential? Please share your thoughts, ideas and comments and let's help one another find more success in the back half of 2018!